I did my think-aloud evaluation by asking a friend who had never heard about our project before, nor seen anything about what we have been working on, to look at the prototype application and tell me everything he thought about it.
Apart from some difficulties trying to understand how the touch worked and how to get around on the application (where to push), the first reaction I got was “wow, there are lots of digits!”.
The participant is a young guy who is used to travel by the public transportation in Stockholm, and also comfortable with using mobile applications. After looking at the prototype for a few seconds he seemed a bit confused, and so I told him briefly about the main idea and the purpose of the application.
After being told that the app was meant to support buying tickets by autogiro, give you a recommended ticket and show statistics, the reaction was “where is my recommended ticket?” and he also commented that it was hard to get a grip on the statistics, it contained too much information.
Overall, he seemed to like our concept, especially since he only travels occasionally and really would benefit of paying only for the travels he makes, without having to worry about which ticket to buy. Usually though, he wouldn’t want to buy a monthly ticket based on a recommendation, until he knows how much he is going to travel the upcoming period, which can make some of the statistics somewhat redundant. Either way, he liked the tag showing the price per ticket, and thought that we should develop the idea to make it more easy to read.
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